CAMPBELL INFORMATION SERVICES, PLLC
STATEMENT ON COOKIES AND TRACKING TECHNOLOGIES

Effective Date: January 12, 2026

This page is designed to help you learn more about our use of cookie and tracking technologies. This policy applies to any Campbell Information Services, PLLC (“COMPANY”) service that is linked to this Statement or incorporates it by reference.

When you visit or interact with our sites, services, applications, tools or messages, we or our authorized service providers and third parties may use cookies, web beacons (sometimes called pixels), session replay software and other similar technologies. These technologies allow our sites, services, applications, and tools to store relevant information in your browser or device. Our authorized service providers and third parties may place cookies on your device via our services.

For information about how we handle personal data more generally, please review our Privacy Policy .

What are cookies, web beacons, session replay and similar technologies?

Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser. There are several types of cookies:

  • Session cookies expire at the end of your browser session and allow us to link your actions during that browser session. They remain on your device only for the duration of the browser session.
  • Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites and/or visits. They remain on your device for a longer period.
  • First-party cookies are set by the site you are visiting.
  • Third-party cookies are set by third-party sites separate from the site you are visiting.

Web beacons are small graphic images (also known as “pixel tags” or “clear GIFs”) that may be included on our sites, services, applications, messaging, and tools, that typically work in conjunction with cookies to identify our users and user behavior.

Session replay software records and “replays” individual user sessions on websites and mobile apps, showing actions like mouse movements, clicks, and scrolls to help teams understand user behavior and identify issues. While the software allows for the replay of the session, it does not capture any specific data that the user enters such as a username and password, credit card information or anything else.

Local storage and similar technologies refer to technologies that store information in your browser or device utilizing local shared objects, SharedPreferences (Android), UserDefaults (iOS), local databases (SQLite), or local storage and other web or mobile application software methods. These technologies can operate across all your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We do not use these technologies for storing information to target advertising to you on or off our sites.

We may use the terms “cookies” or “similar technologies” interchangeably in our policies to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.

What information do cookies collect when you access our services?

  • Technical Usage Data. Information about response time for web pages, download errors and date and time when you access the service, such as your IP address, statistics regarding how pages are loaded or viewed, the websites you visited before coming to the Sites and other usage and browsing information collected through Cookies.
  • Information from your device. Information about your language settings, IP address, browser ID, device ID, cookie preferences, time zone, operating system, platform, screen resolution and similar information about your device settings, and data collected from cookies.
  • Location Information. Information from IP-based geolocation such as latitude and longitude data, and Global Positioning System (GPS) information when you give us permission through your device settings.

This data helps us secure, improve, and personalize your experience. Where cookie data constitutes personal information (as defined in our Privacy Policy) it is handled in accordance with our Privacy Policy and applicable data protection laws.

Why do we use cookies?

Cookies serve different purposes on our website — from enabling essential features to helping us improve and personalize your experience. They generally fall into the following categories:

  1. Essential. Some cookies are necessary for the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools; that are required to identify irregular site behavior, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as shopping-carts, saved search, or similar functions. These cookies cannot be turned off in our systems.
  2. Performance. We may use cookies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools.
  3. Functionality. We may use cookies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites.
  4. Marketing. We may use first-party or third-party cookies to deliver content, including targeted advertising and remarketing, on our sites or on third party sites. This includes using technologies to understand how you interact with our services, the usefulness to you of the advertisements and content that have been delivered to you, such as whether you have clicked on an advertisement, measuring whether ad clicks resulted in successful outcomes, to help optimize our advertisement strategy to reach similar prospects, or help minimize advertisement that is not relevant to some users.

You may manage your cookie preferences for COMPANY by visiting our cookies settings page in the Browser you wish to manage your preferences. When resetting your marketing preferences, we recommend you reset your cookies in your browser settings.

For mobile applications, you may manage your preferences through:

  • In-App Settings: Look for a gear icon or profile picture within the specific app, then find sections like Privacy, Account, or Notifications to adjust tracking or ad personalization.
  • System Permissions (iOS/Android): Your phone's main Settings menu allows you to manage permissions (like Location, Tracking) for individual apps, which affects data collection.
  • App-Specific Pop-ups: When you first use an app, you'll often see a cookie consent banner asking you to accept or customize data usage, which you can often revisit.

Use of these technologies by authorized service providers

We may work with third-party companies, commonly known as service providers, who are authorized to place third-party cookies, web beacons, session replay software or similar technologies for storing information on our sites or in our services, applications, and tools. These service providers help us to provide you with a better, faster, and safer experience.

These service providers may use these technologies to help us deliver our own content and advertising, and compile site metrics and analytics. We do not permit any of these service providers to collect any of your personal information on our sites or in our services, applications, or tools for their own purposes. These service providers are subject to confidentiality agreements with us and other legal restrictions on their use or collection of any personal information.

With the exception of the use of such technologies by our service providers or other authorized third parties, we do not permit any third-party content on our sites. If you believe an unauthorized third-party might be collecting personal information or using tracking technologies on one of our sites in violation of this Statement, please report it to info@ourprimal5.com.

Ad networks and exchanges operated by authorized third parties for interest-based advertising

We may use third parties, such as advertising networks and exchanges, to allow us to serve you advertisements. These third-party ad networks and exchange providers may use third-party cookies, web beacons, or similar technologies to collect information about your visit to our site and elsewhere on the Internet. They may also collect your device identifier, IP address, or identifier for advertising. The information that these third parties collect may be used to provide you with more relevant advertising on our sites or elsewhere on the web.

Third party cookies are covered by the third parties’ privacy policies.

For more information on third-party advertising-related cookies, interest-based advertising, and how to opt-out of that practice by companies participating in industry self-regulation, please visit the relevant website below based on your country of origin:

  • Your Online Choices
  • About Ads
  • AboutCookies.org

“Do Not Track”

California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn't an industry or legal standard for recognizing or honoring generic DNT signals, we don't respond to them currently. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.

However, there is a new “do not track” signal, Global Privacy Control. If you turn on Global Privacy Control https://globalprivacycontrol.org/ in your browser, we will honor that.

Retention

We retain cookie data only as long as necessary for the purposes described in this Policy. Persistent cookies expire automatically after their defined lifespan or when you clear them through your browser settings.

Updates to This Policy

We may update this Policy from time to time to reflect changes in technology, law, or our practices. Any updates will be posted here with a new “Last Updated” date above.

If you have any questions about this Policy or our use of cookies, please contact us at info@ourprimal5.com.